Shipping Policy (Dry Fruits and Nuts Products)

1. Processing Time

  • Orders are processed within 1–2 business days after confirmation.

2. Delivery Time

  • Delivery typically takes 3–7 business days, depending on the location.
  • Remote areas may require additional time.

3. Shipping Charges

  • Shipping charges (if applicable) will be shown at checkout before payment.
  • Free shipping may be offered on eligible orders or above a certain order value.

4. Order Tracking

  • Once shipped, tracking details will be shared via SMS/email so customers can monitor delivery status.

5. Delivery Conditions

  • Customers must ensure someone is available to receive the parcel.
  • Repeated failed delivery attempts may lead to cancellation or return to sender.

6. Delays

  • Delays may occur due to weather conditions, courier issues, or public holidays. In such cases, customers will be informed.

7. Damaged Packages

  • If the package appears damaged at delivery, customers should refuse acceptance or report it immediately upon receipt.